Example 1 -
Fashion designer and manufacturer
This highly successful company designs and manufactures outer garments for an unparalleled range of well known retailers.
In this fast moving organisation where planning and responsiveness are key to continued success. The Managing Director recognised that new challenges were stretching his people and systems and that further support for them was needed.
Following a planning meeting and analysis sessions we were able to highlight three key findings that were shown to be at the heart of the situation.
- departments worked to the highest quality standards;
- meeting customer changes, requests and demands required significant extra internal review and planning activities.
- Lead times had significantly shortened.
The Client’s highly skilled and hugely experienced people became eager to improve the situation.
A cross functional team, communication skills development programme was developed around a unique process mapping exercise that was used to highlight work/material flows and information flows. This transformed the speed, accuracy and quality of business critical information.
Alongside this programme the internal project management system was developed to reflect the above learning. This was used to conduct regular briefings and project updates that more closely matched the project timelines. High performance change management coaching supported the departmental heads and line managers.
With initial support from a Facilitator, these meetings quickly became highly valued and significant events. Whilst the number of events initially increased, the overall time spent on each project dramatically reduced.