Current hot topics

Sales and Marketing

The full spectrum is addressed to ensure the most appropriate strategy and tactics are in place along with the skill and determination to deliver.

Manager development

Management competence. Specifically tailored workshops, seminars and coaching can improve both the “hard” and “soft” skills for managers. (The content and approach is especially valued by women managers.)

Communication

The importance of improved and increased internal communications. Improving interactions within and between departments to deliver better outcomes.

Customer value workshop plus...

Customer experience mapping

Seeking to transform your customer interactions? Segmentation, targeting and value mapping using a simple and straightforward system form the basis of this programme.

Stress

One to one coaching for executives to manage their stress and maintain resilience and balance.

Change leadership

Coaching for management on how to harness change to improve overall business performance.

Presentation skills

See the section in the NHS box.

Project Management

To time! To budget! To standard! Lead your project to success.

National Health Service

NEW! Cost reforms

This workshop, brings together process mapping, continuous improvement, leadership and relevant tools to enable decision makers to prioritise care enhancement within challenging budgets.

Facilitation

Groups from both Primary Care and Acute Trusts benefit from an experienced facilitator.

Implementation of health care reforms and the ”World Class Commissioning” programme continues to be challenging for both the personnel and resources of local healthcare bodies.

Supporting multi disciplinary teams and other cross-functional groups   (e.g. PBCs, PCTs and LTCs) to transform their effectiveness.

Presentation Skills

The ability to communicate with confidence to groups is both vital and highly valued. This highly supportive workshop boosts the confidence and builds the skill and awareness needed by the accomplished presenter. Many presentations, a DVD of you for you to keep and positive encouragement and coaching feature in this workshop. Everyone arrives with differing experience and anxiety levels, everyone leaves delighted and enthused by the experience.

Away days

The opportunity to pause and take stock of their situation in a relaxed, supportive and structured event, brings a highly valued clarity and perspective on future actions for groups facing change or simply wanting to spend quality time together.

Team building

Specifically tailored events to support your team on it’s journey to high performance. Not just a “jolly”. These events are designed to enhance the key aspects of team performance.